Delvick Shipping & Delivery Policy

Shipping Policy

At Delvick, we are committed to delivering premium wellness products with exceptional service. Every order is carefully processed to ensure your products arrive safely and in excellent condition.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Delivery Time

Our standard delivery time is:

• 10–15 business days after your order has been processed.

Please note that delivery estimates are not guaranteed and may vary depending on:

• Your shipping destination
• Local courier operations
• Customs inspections (for international orders)
• Weather conditions or unforeseen shipping delays

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear after the shipping label has been created.

International Shipping

Delvick proudly ships to customers in many countries worldwide. International orders may be subject to customs duties, import taxes, or local fees imposed by your country's regulations. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Delvick is not responsible for delays or lost packages resulting from:

• Incorrect or incomplete addresses
• Customer input errors
• Failure to collect packages from the local carrier

If you notice an error, contact our support team immediately. We will do our best to update your order before it ships.

Lost or Delayed Packages

If your package has not arrived within 15 business days, please contact our customer support team.

We will work directly with the shipping carrier to investigate the issue and provide the best possible resolution.

Damaged Orders

If your order arrives damaged:

• Contact us within 48 hours of delivery.
• Include your order number.
• Provide clear photos of the damaged package and products.

Our team will review your claim promptly and arrange a suitable resolution.

Order Changes & Cancellations

Orders may only be modified or canceled before they enter production or shipping.

Once an order has been processed or shipped, it cannot be canceled.

Our Commitment

At Delvick, customer satisfaction is our priority. We partner with trusted manufacturing and fulfillment providers to ensure every product meets our quality standards before it reaches your door.

If you have any questions regarding your shipment, our customer support team is always ready to assist you.

Thank you for choosing Delvick—where premium wellness meets trusted quality.